Frequently Asked Questions

Is online counseling confidential and secure?

Absolutely! I use a HIPAA compliant, encrypted secure video counseling and messaging platform for my practice which meets all federal guidelines.

Is video or online counseling as effective as face-to-face therapy?

Yes, online therapy or video counseling is just as effective if not more as in-person sessions and is becoming an increasingly popular method for providing therapy. I meet all of the licensing requirements to practice therapy. The only difference is online therapy offers more convenience and flexibility!

Where will we meet for our sessions?

We’ll have our therapy sessions at the location that works best for you! However, be mindful of the privacy of the location that you select and make sure you’re free from distractions. This is serious business! I can’t ensure your confidentiality if you’re in a busy cafe or at a sports arena with lots of people and public wi-fi. I recommend a private, quiet area for your video therapy session in order to protect the integrity of it.

Do I have to live in Texas to receive counseling from you?

Yes; I’m licensed in the state of Texas to provide counseling to those who live in this state.

I don’t live in Texas, but I’d still like to work with you. Can you help?

I can answer that when you schedule your free consultation.  We’ll determine if only online counseling is permitted with an out-of-state provider in your state or country. If not, I’ll be glad to assist you with finding different options that work best for you.

Who Can Benefit From Online Counseling with Her Therapy?

Those living in rural areas with limited counseling options
Urban dwellers who want to avoid the mad traffic and long commutes to a therapist office
Professional women with busy work schedules who don’t have the time to take off of work
Those living abroad
Busy working moms with busy kids doing many extracurricular activities
Individuals who have physical or emotional challenges leaving their home
Those who have a device with video and secure internet connection

I’m having a crisis and have intense and severe emotional distress. Is online therapy for me?

No, video counseling probably isn’t for you. Since we’ll be engaging in “distance counseling,” it’ll be difficult for me to respond quickly and effectively during a crisis. Some situations such as experiencing a mental health crisis are more beneficial if you meet with your therapist in person. Therefore, video counseling is not recommended if you are experiencing any of the following:

  • Suicidal or homicidal thoughts
  • Hallucinations
  • Delusions  

Don’t worry if you’re still not sure if you’re a good fit for video counseling. We’ll talk about what’s going on, and determine if this is right for you. If not, I’ll be happy to provide you with some resources to help.

I need help now! I’m in a crisis.

National Suicide Prevention Lifeline: 800.273.TALK (8255)
Domestic Violence Hotline: 800.799.SAFE
Crisis Text Line: Text NAMI to 741-741
National Sexual Assault Hotline: 800.656.HOPE (4673)

Does going to therapy mean I’m “crazy?”

No, absolutely not! We counselors aren’t too fond of the term “crazy” anyway. There’s no shame in seeking the help of a therapist. No one has it all together all the time. Choosing therapy is a wise decision that you should view as an investment in yourself. You’re being proactive and choosing to better yourself as you heal from past wounds, enjoy the present, grow into the person you aspire to be and thrive in your life and relationships.

I’m nervous; what should I expect during our first session?

It’s natural to feel nervous about starting something new, especially when that something new is counseling. I hope to put your fears at ease and make you feel comfortable as we establish rapport and get to know each other. In our first session, we’ll go over paperwork such as confidentiality, scheduling, and procedures to ensure our sessions run smoothly. We’ll talk about the issues that brought you to therapy and your expectations. It usually takes two sessions or a 90-minute intake session to gather all of the important information needed to develop a deeper understanding of the issue and set some goals.

How long will therapy last?

It depends on the issue for which you’re being treated. For most clients, they tend to see results between around 12 sessions, but it can be shorter or longer. You can always stop at any time, but it’s best to schedule your termination in order to ensure better results.

Do you have evening or weekend availability?

Yes, I meet with clients in the evening hours during the week and have limited Saturday availability.

I’m a man. Will you work with me?

I sure will! Although my focus is providing support to professional women, I recognize that even men need support and can benefit immensely from therapy. We’ll chat when you schedule your initial consultation to see if we’re a good fit.

What’s the Difference Between Counseling and Coaching?

Coaching and counseling are similar in that they both connect you with a professional to support your wellness and growth, but there are significant differences, especially in their training, techniques, and outcomes.

The following distinctions* may help make this clear:
Therapy is about healing; Coaching is about achievement
Therapy is about understanding; Coaching is about action
Therapy is about safety; Coaching is about momentum
Therapy is about progress; Coaching is about performance
Therapy is about protecting; Coaching is about attracting
Therapy is about resolving; Coaching is about creating
Therapy is about getting closure; Coaching is about creating new openings

Counseling aka therapy helps people address and resolve problems that make them feel bad emotionally or impair their ability to function well. The person must work through and resolve the problem if they want to make a significant improvement in their lives. She or he can start taking action to change their circumstances once she or he feel stronger and more confident.

Coaching helps people who are highly functioning and emotionally well develop practical skills, define goals, develop a plan of actions, and use strategies until they achieve the desired outcome. Coaching works well with people who understand their issues and know exactly what they want but don’t know how to get there. It is short-term and action-oriented. 

Counselors are required by law to have at least a Master’s degree in a counseling-related field and receive hundreds of hours of training and supervised practice.  A coach is not required to have any training or education although some choose to go through a life coach training program or become board certified, while others rely on their expertise in a particular area.

When deciding you’re ready to make a change, you’ll get the best of both worlds when working with me – the education, training, and experience of a counselor combined with the action-oriented approach of a coach. During your free initial consultation, we’ll discuss whether counseling or coaching is the best way for you to experience change. 

*distinctions created by Dr. Philip E. Humbert, Ph.D.

I’m ready! How do I get started?

Congratulations on choosing to take care of you! It’s really easy to get started. All you do is click here and schedule your free 15-minute consultation. During our call, you’ll tell me a little bit about what’s going on; I’ll tell you about how I can help and answer any questions you have. If we decide we’re a good fit, we’ll schedule your first session. If not, I can help you find a different provider. It is important that you feel comfortable and confident.